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FAQ

Got some questions? I’m here to help! If you can’t find what you need, please get in touch.

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How it all works.

why should I use artist canva templates in the first place?

If you’re not already using Canva templates for your art business, you are totally missing out! Marketing and promotion are an essential part of growing your business. Artist Canva templates provide a shortcut…a streamlined way to incorporate beautifully designed, eye-catching, brand-specific promotional materials.

Artist Canva Templates shave hours off of creating all of the visual promotions for your art business. Simply plug your content and brand elements into the existing design and you’re done! You have gorgeous IG posts, a Pinterest banner, ecourse workbook, email signature or whatever graphic you need in minutes (not hours or days).

I don't get it. How does this work?
  1. Go to www.canva.com and sign up for a free account. You don’t need a PRO account to use any of our templates, but you will have more options with a paid PRO account.
  2. Download my freebies or purchase from the shop. Then start learning your way around Canva. Each template comes with a quick video walkthrough of how to edit your templates in a matter of minutes + a free branding guide.
  3. Add your own branding to your templates by replacing colors, fonts and images.
  4. Download your new on-brand, beautifully designed marketing and promotional items. Post and use with ease!

You do not need to be a graphic designer to use my Artist Canva templates.

If you have questions or concerns or need additional support, get in touch at hello@theartistsally.com. Please also see our Terms & Conditions.

How do I get my templates and start using them?

Since this is a digital product (not a physical product), you will get access to your digital product immediately. Your purchased templates are available upon checkout and via email delivered after purchase. 

Simply click the download links and then click the “Use Template” button to make a copy for your own account. You can then start adding your own branding and use your templates right away. You can use the same template repeatedly.

If you have any issues with your order, please reach out to me at hello@theartistsally.com.

What is your refund policy?

This is a digital product, and you will get full access to all purchased templates and trainings right away, therefore The Artist Canva Template Shop is unable to refund your money.

With that in mind and understanding the care and time that I’ve put into these designs, I truly want you to be happy with your purchase. If you have any issues, please reach out to me at hello@theartistsally.com. Please see also Terms & Conditions.

Can my VA use my templates?

Of course! Anyone on your team may use your Artist Canva templates in your Canva account for your business. If they would like to use them in their own Canva account or for their own business, they need to purchase their own templates. If you still have questions, please email hello@theartistsally.com. Please see also Terms & Conditions.

Can I create products to sell with your templates?

You can use my Artist Canva templates to create digital products for use and sell in your own business, such as social media graphics, lead magnets, course materials, etc. You cannot use my Artist Canva templates to make your own Canva templates for sale or for client work without purchasing a commercial license.

Thank you for understanding and respecting the time and effort that have gone into creating these Artist Canva templates. If you are not sure if your intended use is allowed, please email me at hello@theartistsally.com. Please see also Terms & Conditions.

Can I use Artist Canva Templates for my clients' work?

You cannot use any Artist Canva templates to create graphics for clients or any business other than your own without purchase of a commercial license.

You can use my Artist Canva templates to create digital products for use in your own business, such as social media graphics, lead magnets, course materials, etc. You cannot use my Artist Canva Templates to make your own Canva templates for sale or for client work without purchasing a commercial license.

Thank you for understanding and respecting the time and effort that have gone into creating these Artist Canva templates. If you are not sure if your intended use is allowed, please email me at hello@theartistsally.com. See also Terms & Conditions.

Still got a question?

Next steps can be intimidating. If you have questions or could use some additional support, please don’t hesitate to reach out. I’m here to help. You can also tag me in the Facebook group with any questions.

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Join me on Facebook.

My free Facebook group is where you can ask questions, find support, and connect with other artists. See you there!